April/May Greystoke Gazette

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EMIS Access

The surgery is moving to a new computer system which will be live at the start of July .

The new system uses a completely different module for Internet Access for the booking of appointments and the ordering of Medication on line. We will therefore have to close down the EMIS Access system and then migrate to the new online method when the new system is live.

This will mean that there will be a period of time when online access will be unavailable to our patients while the changeover takes place.

We will not be enrolling any new Users for Emis Access with immediate effect.

The use of the current EMIS Access system will cease from Monday 7^th May 2012 . There will be no Access to booking appointments or ordering prescriptions online from this date

We hope to start the new Online Access to our new Clinical System on Monday 30^th July 2012.

We will be writing to all existing EMIS Access users in the near future to inform them of this change however existing users will need to reregister for the new online system towards the end of July.

Our move to a new computer System may disrupt our usual level of service. We ask you to be patient during this period of change

Greystoke Patient Participation Group

The Greystoke Patient Participation Group is now setup and meets every three months to discuss relevant topics to do with the Surgery .

To find out more about the please navigate to the area on the right of this page or follow this link

The 2012 report is now available  for download

March 2012 Staff Training Afternoon

Pleae note we will be closed from 12.30 pm  until 4pm on the afternoon of Thursday March 22nd 2012 for Staff Training. 

The will be no surgeries during this time and the reception desk will be closed . We Apologise for any inconvenience caused.

March 2012 Greystoke Gazette

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February 2012 Greystoke Gazette

For our latest patient update, click here

Greystoke Patient Survey

During the second week of January we will be running our own patient survey. This year we wanted to target what you think of how easy it is to book appointment with our Doctors and Nurses. We therefore created a draft survey that was then presented to our Patient Participation Group, for their input, and we have now finalised a simple survey which will be issued during the second week in January.

If you have booked an appointment recently please pick up a copy by the check in PC, or print one off from our website and return it to the surgery so that you views can be captured. There is space for free comment and we are asking you to leave your contact details as we might want to ask you for further information about your experiences.

The survey has been deliberately kept simple and is targeting your views on our process for booking appointments , thank you in advance for your input

To download a copy Click Here, print and return to the surgery.

Seasonal Flu Vaccinations

We have nearly finished our 2011 Seasonal Flu Campaign, however if you feel that you are due a vaccination and have not been sent a reminder please contact the surgery (01670 511393) and we can check whether you are due an injection and then can book you into the one of sessions that we have left , if required  .

GREYSTOKE SURGERY PATIENT PARTICIPATION GROUP

Are you interested in finding out more about Greystoke Surgery?

Would you like to influence the development of local health services?

The surgery is keen to set up a Patient Participation Group and we are seeking volunteers to help shape the future of the surgery.

You can help in one of two ways:

• Volunteer some time to join our new Patient Participation Group.

We are looking to form a group of approximately 20 people that is representative of out practice patients. The group will meet 1-2 times a year.

•  Volunteer some time to complete our patient survey.

This will be once a year and can be either postal or on-line to suit you.

 If you are interested, please ask at reception or visit our website (www.greystokesurgery.co.uk ) for more information and the form to complete your details

Extended Hours Routine Appointments

Our extended hours are routine GP appointments aimed at workers who find it hard to attend during the normal surgery hours of 8am-6pm. We have recently been reviewing the use of these appointments and have found that our weekday evening slots are being booked up first and are proving to be more popular than the once a fortnight Saturday morning appointments. We have been frustrated by the lack of flexibility within other services to adapt to the Saturday surgeries, for example, there has been no blood collection service added for a Saturday and so we find the level of service that we can offer to be severely compromised. We have, therefore, decided to concentrate our efforts into weekday evenings and from the 1st of July we will offering all our extra GP routine appointments on a Tuesday and Wednesday evening. These GP appointments will sit alongside some new extra routine Nurse appointments that we will offer on these two evenings to improve the availability of our nurse consultation time as well. Our plan is to, eventually, concentrate all the appointments onto a Tuesday evening and Greystoke Pharmacy intends to open on the extended hours night to further enhance the service we can provide.